Fireside ONLY services products sold from Fireside.
If your outdoor furniture did not come from Fireside please contact the manufacturer for replacement parts.
We hope you enjoy your new outdoor furniture and we will do everything possible to make sure your purchase meets your expectations. Occasionally, outdoor furniture requires service. Fireside provides full service, including warranty service on the numerous different kinds of outdoor furniture we sell.
Manufacturer warranty coverage varies. Fabrics are warrantied differently than frames. Be sure to contact us if you have questions