Bend Fireside logo
With Two Store Locations to Serve You
424 N.E. Third St.
Bend, OR 97701
541-382-2597
1111 S.W. Division St.
Bend, OR 97702
541-388-6932
Monday - Friday 8 - 5:30
Saturday 9 - 5
CCB #67586
Before You choose Your Spa
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Your Benefits When
Buying at Fireside
Spa Installation
Analysis Request

So, you’re about ready to buy a spa. We’re glad you are looking at our website. You will find a lot of valuable information here to help you make a good purchase decision.

A little bit about us. We’ve sold and serviced thousands of spas here in Central Oregon over the last two decades at our two store locations. We have learned a lot about what’s important in spas. There’s no question that quality and reliability are the most important features to look for because a spa is a major purchase and it has to work reliabily in a severe environment for many years.

We sell Marquis Spas because quality and reliability are most important to them also. Anytime there's an industry discussion about quality spa brands, the Marquis Spas name is brought up. Consumer’s Digest regularly rates Marquis Spas as a spa "Best Buy".

Marquis Spas have been made right here in Oregon for more than 20 years. Marquis Spas are one of the largest spa manufacturers and they are actually owned by the employees. Being employee owned means that the employees are highly motivated to do the job right. We find that the current Marquis Spas models have the highest customer satisfaction of all the spas we’ve sold over the years.

Simply put, you just can’t go wrong with a Marquis spa.

Many spa brands and dealers have come and gone here in Central Oregon. Additionally, not all spas are created equal. There is a wide variety in spa materials, design, manufacturing quality, features, reliability and dealer support. So it’s real important to evaluate a spa’s manufacturer, it’s warranty and it’s dealer in addition to it’s price and features.

Some good questions to ask include:

  1. Has the manufacturer been in business for many years?
  2. Is the brand a major brand?
  3. Has the brand been sold locally for many years?
  4. Is the brand made in Oregon?
  5. Is the company employee owned instead of being controlled by isolated investors?
  6. Warranty - Is there a no fault warranty? What does the fine print say?
  7. Is the warranty transferable?
  8. Has the dealer been in business for many years?
  9. Do the dealer’s employees have factory sales and service training certifications?
  10. Is the dealer providing set up, delivery and spa use training.?
  11. Does the store provide a written Customer Benefits Program and how do those benefits compare to Fireside's?

A negative, or don’t know answer to one or two of the above questions is certainly OK, but negative answers to several questions should raise serious questions about whether that spa purchase should be made.

Some important things to look for in spa brands and specific models:

  1. Multiple, Consumer’s Digest "Best Buy" awards.
  2. Construction quality
  3. Fit and finish
  4. User friendly controls
  5. Large foot well
  6. Easy to use sanitization system
  7. Ease of exterior maintenance.
  8. Simple to operate
  9. Hydrotherapy systems

Some of the least important things to look at in evaluating a spa include:

  1. Number of jets
  2. High (apparent) horsepower rating of motors
  3. Lots of lights
  4. Lowest price
  5. "Gadgets and gimmicks"
  6. Pop-up speakers
  7. DVD/video systems

When you’re trying to decide which model is best for your family’s needs, you should decide how you are going to use your spa most of the time. Here are some simple guidelines to help with the selection process:

Family Fun:

Will you use it primarily for family fun? If so, you should select a larger spa that has "open" seating instead of conformal seating and lounges.

Hydrotherapy:

Will you use your spa primarily for hydrotherapy? If so, you should select a model that has a thoughtfully designed and easy to use hydrotherapy system designed to cover various muscle groups and not select spa because it has a bunch of jets. It's extremely important and very informative to do a test soak in

the dealer's demonstration spa. You should pay particular attention to the ease of using the controls and the ability to adjust the hydrotherapy to different muscle groups and joints.

Relaxation:

Will you use your spa primarily for relaxation? If so, many different models will work for you. Even the less featured models will work well because you will be primarily be soaking in the soothing warm water. Pay particular attention to the spa's shape and comfort of it's lounger. A spa with a built in speaker system can be a good choice because relaxing music can add greatly to your overall spa relaxation experience. You should avoid video systems because most movies add stress to spa usage and create tension, not relaxation.

Sometimes the best values and savings come from asking about sales promotions and floor model availability. So, be sure to check on the following:

  1. Are there any sales or promotions underway?
  2. Are there any floor models or demonstration models for sale?
  3. Is there any special financing available?
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