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I'm impressed with the friendliness and helpfulness of the salespeople.
Rob B., Bend, OR
Annual Pellet Service
Jay did a wonderful job with the annual pellet service on my QuadraFire. He was very friendly and knowledgeable.
We would like to take this opportunity to commend the work of technicians John Wall and Jacob McNeely in fixing our propane fireplace. They are both very knowledgeable and fixed our problem quickly and effectively. Along the way, they gave us a valuable lesson in propane fireplace use, and even went up onto the roof to check the chimney piping. In addition to being outstanding technicians, we found both of them to be very friendly and polite. Overall, it was a very pleasant experience.